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    Maintenance Request Form:  (for non-emergency requests only,  for immediate  maintenance response call the office 972-234-1145, i.e. floods, a/c problems in hot weather or lock outs, anything more serious, call 911)

    Because of COVID 19, Our maintenance staff can only come out for emergency repairs at this time, no more than 1 person in the apartment during repairs, and you must keep a 6-10 foot distance at all times from our staff, or give us permission, and we will fix any issues while you are not home. 

    Put your full first and last name or that of the person on the lease
    example: apartment 203 phase 2, or apartment 203 / 2
    Enter your full street address (Ex: 13330 Emily Rd / 13505 Kit...)
    best phone number to reach you at
    Please let us know if we can enter to fix your issue while you are not home, or if you wish to be home, you can call and schedule.
    Please put all any any relavent details that describe your maintenance request and any location information, (kitchen, bathroom) or other details that will assist us in fixing your issues properly.
Submit
*Our company standard for addressing maintenance requests is 48 hours, with most completed within 24 hours... You will be contacted by a member of our on-site maintenance staff to confirm next steps. Thank you  (If you stated that Maintenance Staff has permission to enter apartment then your issue will be resolved without any further assistance)

13330 Emily Rd., Dallas TX 75240 / Phone: 972-234-1145   se habla español